Beijing lonchi NewEnergy Technology Ltd

Guaranteed Uptime Exceeds 99%. 
Powered by Intelligent O&M Intervention.

The“Snetry”intelligent O&M system delivers real-time monitoring and data collection, identifies potential faults, performs proactive maintenance, and manages equipment files throughout the full equipment lifecycle.

Safety, Through All Conditions. 
Proactive Extreme-Weather Protocols.

The“Sentry”station mode provides 24/7 uninterrupted monitoring, supported by on-site inspection protocols before and after extreme weather events.

Premium Hygiene Standards for
Assured Confidence.

Our protocol includes deep cleaning four times weekly, with comprehensive disinfection of high-touch facilities. Cleaning frequency is dynamically adjusted based on real-time station usage to ensure impeccable cleanliness and a consistently hygienic environment for your peace of mind.

Routine Inspection and Maintenance

We conduct regular, comprehensive inspections of all charging equipment, including charging piles, cables, distribution cabinets, and transformers.

Fault Resolution

Our process ensures that any equipment malfunction receives immediate diagnosis and repair. A structured workflow guarantees swift response and reliable resolution.

Comprehensive Equipment Care

We conduct regular maintenance on charging equipment to extend its service life. Customized maintenance schedules are developed based on actual usage data and manufacturer recommendations.

Safety Assurance

We ensure the safe operation of charging stations through measures including electrical safety inspections and fire & explosion prevention, mitigating potential risks.

Customer Support

We provide user consultation to address any issues encountered during the charging process, enhancing overall experience and satisfaction.

Data Monitoring & Analytics

Utilizing a professional monitoring system, we track the operational status and data metrics of charging piles in real time. Data analytics are applied to promptly identify and address any anomalies.

Standards& Compliance Assurance

Assured Compliance. All equipment meets industry standards and regulatory requirements, sustained through continuous monitoring of legal and regulatory updates.

Your Dedicated Concierge.

Our efficient routing system and ample team of experts ensure your call is connected and your inquiry is addressed immediately, reclaiming your valuable time.

Efficient Resolution

Our customer service experts are always online. They are not only well-versed in all services but also excel at precise problem diagnosis and efficient solution delivery, aiming to resolve your issue within a single interaction.

Consultation, Complaint Handling.

Remote Diagnostics & Resolution.

Technical & Operational Consultation.

Care in Every Interaction.

We deliver more than solutions—we provide warmth and care. Our support team listens with patience, understands with sincerity, and acts with professionalism, ensuring every conversation leaves you feeling assured and valued.